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Repair Request Guidelines | Hylan Place Luxury Apartments | Near RIT | Near University of Rochester

InformationHylan Place

Absolutely the best location in Monroe County. Near RIT, University of Rochester at Strong and I-390.

Hylan Place Repair Request Guidelines

The following repairs are high priority and will be accepted by phone at any time:

  • Gas Odors – If you suspect a gas leak, evacuate the building and call RG&E from outside the building. Call 1-800-743-1702.
  • No heat or electricity. For power outage, report to RG&E by calling 1-800-743-1701.
  • Broken Windows or doors. If you suspect home invasion, call 9-1-1.
  • No water
  • Flooding, water leaks, and roof leaks

For routine requests after business hours, please use our repair request form.